County of Plymouth MA

Parking Ticket Payment System

Privacy Statement

Thank you for visiting, the Plymouth County parking ticket payment web site.

We are strong believers in protecting the privacy of visitors to our site and we want you to know how we intend to do that and how we strive to provide security for any information that you may provide. Please note that this privacy policy only applies to the Plymouth County parking ticket payment web site and does not apply to sites which this web site links to.

Personally Identifiable Information
We use the term "personally identifiable information" to mean any information that could reasonably be used to identify you, including your name, address, email address, Social Security number, birth date, bank account information, credit card information, or any combination of information that could be used to identify you.

Information Voluntarily Provided by You
This site collects information voluntarily provided by the information you enter at the web site and online transactions you submit. Any information you submit through this site will contain personally identifiable information. Our Online Transaction forms require you to provide your credit card number, for fee-based transactions, along with certain personally identifiable information. Data you submit through our online transaction forms (not including feedback) do not travel through an unencrypted email. The website is only accessible utilizing secure communication protocols such as HTTPS, which provides for encryption of your information as it travels over the Internet.

Information Automatically Collected and Stored by this Site
This site does not make use of cookies (a local file on your computer used to store information) to collect or store information. This site does collect and store indefinitely your Internet Protocol (IP) address, which does not identify you as an individual, as well as information about the date and time of your visit, whether a file you have requested exists, and how many "bytes" of information were transmitted to you over the web from this site. We use your IP address to assess the frequency of visits to this site and the popularity of its various pages and functions. We will not attempt to match any personally identifiable information that you provide to us with your IP address unless there are reasonable grounds to believe that doing so would provide information that is relevant and material to a criminal investigation.

Dissemination and Use of Your Personally Identifiable Information
We do not sell any personally identifiable information collected through this web site. However, once you voluntarily submit personally identifiable information to us through an email, its dissemination is governed by the Public Records Law, the Massachusetts General Laws Chapter 66A (Fair Information Practices Act) , Executive Order 412, the law relating to the confidentiality of motor vehicle records (Federal Driver Privacy Protection Act (18 USC §2721))and other applicable laws and regulations. For this reason, part or all of the information you send us may be provided to a member of the public in response to a public records request. Note: Your credit card information can never be released in response to a public records request. Plymouth County uses the information you provide through our online forms to send an email confirmation once your online transaction request has been processed or to send email responses to your requests for information. We will use the financial information you provide only to bill your credit card when you are performing an Online Transaction. Instead of using cookies, the information you provide during an online transaction is encrypted and passed from page to page as you perform a transaction. At no time is your credit card information stored in a database or similar permanent storage medium. In addition, the information that you voluntarily submit will be disclosed only to Plymouth County employees or officials with a "need to know" for purposes of fulfilling their job responsibilities. They will only use the information to answer your questions, respond to any requests for assistance, and fulfill the Plymouth County’s legal obligations. Where appropriate, we may provide the information submitted by you to the person or company that is the subject of your inquiry, or to a government agency responsible for the matters referred to in your communication.

Your Access and Opportunity to Correct
The Public Records Law and the Fair Information Practices Act provide you certain rights to get information about you that is in our records. To learn more about the circumstances under which you can get and correct this information, please click on the above references to these laws.

Because this site does not encrypt incoming email, you should not send us information that you consider highly sensitive through email. All information submitted through our online transaction forms, however, is encrypted using the highest available level of encryption. We use standard security measures to ensure that your personally identifiable information is not lost, misused, altered, or unintentionally destroyed. We also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits.

Policy changes
We will post changes to this policy at least 30 days before they take effect. Any information we collect under the current privacy policy will remain subject to the terms of this policy. After any changes take effect, all new information we collect, if any, will be subject to the new policy.

Contact Information
For questions about your privacy while using this web site, please use the contact form to submit your question.